Delivery Information



For self-collection, please email us at with your contact number after your orders to coordinate the date/time for pickup.

The address for self collection is 407 Pandan Gardens Singapore 600407.

  Day Time
Weekdays Monday & Thursday 9pm to 10pm
Weekends / PH Saturday & Public Holiday 9am to 1pm

Self-collection is strictly by appointment only. Walk-in without an appointment will not be entertained.


All items are sent out using Singapore Post Limited, TA-Q-BIN, FedEx or other courier partners.

Once you have placed an order with us, order will be processed within 1 working day and thereafter despatched within 3 working days. 

Your order will be expected to reach you within 3-5 working days (excluding weekends and public holidays).

If you need the items urgently, please email us to arrange for self-collection as we do not provide express delivery services.

Please provide us with a working email address as correspondences will be done solely via email. 

Local deliveries are charged based on its volumetric weight.

Volumetric Weight Delivery Price
1kg and below $3.90   NEW!
1 - 3kg $7
3 - 5kg $9
5 - 7kg $10
7 - 9kg $13
9 - 11kg $15
11 - 13kg $17
13 - 15kg $19
15 - 20kg $20
20kg and above $25 onwards 

Tracking number will be issued upon request. 

Maximum of TWO delivery attempts will be made. An additional delivery charge will apply for the 3rd and subsequent delivery attempts.

$10 entry fee is also required for delivery into Sentosa.

You are responsible for informing us the correct address, contact number and preferred time slot for delivery.

If you have not received your order after the timeframe, please contact us at together with your order number. We will get back to you within 3-5 working days

A full refund will be given if items are not received after 10 working days. 

If the items are found to be defective upon delivery, please fill in the return form on our website and we will get back to you as soon as possible. 


​​We also offer international delivery. For more information on international delivery, kindly contact us at